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About Us

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Dawn James launched Process Interventions LLC with a passion for driving value in process excellence as a change agent coach and a consultant in every aspect of any organization.  As a respected and accomplished global leader, Dawn has delivered over $1 Billion USD in operational savings by applying her over 30 years of multi-industry leadership experience and utilization of her two Six Sigma Black Belt certifications.


An expert in global business optimization with a strong resume that includes multi-national companies and start-ups that spread across the globe, her ability to adjust rapidly to cultural diversities has allowed her to successfully provide coaching and business solutions that span across 48 countries.


With extensive experience working with private equity and fortune 100 companies, Dawn has successfully combined leadership coaching with delivering cost effective process improvement and standardization of business practices.


Dawn has attained two Six Sigma Black Belt certifications and a Bachelor of Science Degree in Materials & Logistics Management and Industrial Engineering from Kettering University, formerly GMI Engineering and Management Institute.  Former employers include Honeywell, Whirlpool, United Parcel Service and General Motors.

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